Customer Relations Representative - State Farm Agent Team Member Powell, WY

Customer Relations Representative - State Farm Agent Team Member

Full Time • Powell, WY
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Signing bonus
  • Training & development
Let's be honest, insurance doesn't sound like a ton of fun.. The reality is, we have a ton of fun over here at Wyatt Adamson State Farm

We have a tight-knit team looking to add on an additional team member who is competitive, fair, honest, and interested in growing. There is plenty of room to move up within the agency. We even have one of our very own preparing to start his own agency at the end of next year through our Agent Aspirant Program! This is a very competitive position due to the pay, the benefits, and most importantly, the culture. And when we say culture, we are talking about that tangible stuff. That feeling that makes you excited to come into work. The realization that you are working in an office with real people and genuine leadership that care about you. We are proud of who we are and what we represent here.

If you think you have what it takes to make it in the insurance industry or just want to chat further about what this really looks like, please reach out!

Now to the boring old job listing details-


ROLE DESCRIPTION:
As a Customer Relations Representative with Wyatt Adamson State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. You improve the lives of our customers by proactively marketing relevant products and services.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
  • This is not a remote position, you are required to work in office.
Salary range does not include added benefits such as 401(k) matching, supplemental health benefits, life insurance, signing bonus, company activities, etc.
Compensation: $36,880.00 - $43,440.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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